Privacy policy

ShipIt Courier Network is operated by Sevens Couriers Inc. ShipIt helps customers find independent couriers and describe cargo they need to send. Couriers can list their services, coverage and availability.

Information used by ShipIt

When you use an account, submit a courier profile or send a cargo request, ShipIt processes the information you provide. This can include your name, email address, phone number, account identifiers and authentication information; business name, vehicle, capacity, services, availability, city, routes and service-area coordinates; and cargo descriptions, pickup and drop-off details, timing and contact information.

Pickup and drop-off fields ask for a city or ZIP code. Free-text information you enter is sent with your request, so do not include unnecessary personal details. Drafts that you only save on your device are not sent as requests. Sending a request does not book a delivery.

Tracking lookup uses a tracking reference and may display delivery status and the last location shared for that delivery. ShipIt also processes connection information, including IP addresses used for request limits, and technical error information to operate and protect the service.

Versions with safety tools also store reports you submit, their category and related account or content references, block preferences, and operator review or restriction records. Reports are available to authorized operators for review. Do not include unnecessary personal or sensitive information in a report.

Saved Couriers

In versions with Saved Couriers, choosing to save a courier stores that selection with your ShipIt account so you can find the provider again. These preferences are private to your account and are not shown to the saved courier. Saving does not make a booking, send a cargo request, subscribe you to updates or notify the provider. The list reflects current public listings; a hidden listing can reappear if it becomes visible again. You can remove individual saves or clear the list in the app.

Maps and device storage

The iPhone app uses Apple Maps to display courier coverage. It does not request your device's location or background location. Couriers can enter service-area coordinates themselves. Android versions may offer optional foreground location features; available features and permissions depend on the version installed.

When you choose to look up a city, ZIP code or address, the entered text is processed by the platform's location lookup service: Apple services on iPhone or the device's geocoding provider on Android. After you confirm a result, its coordinates can be sent to ShipIt with a courier search to check coverage, or with a profile or cargo request that you submit. Submitted profile and cargo-request locations are stored with those records. Location lookup is distinct from automatically tracking your device.

The iPhone app stores saved sign-in information, drafts and request references in the device's Keychain. Uninstalling the app may not remove this information. Signing out removes saved sign-in information but does not by itself clear drafts or saved request references. See data deletion for the available removal controls.

How information is used and shared

Information is used for account access, courier discovery, listing review, mapping, request matching, tracking lookup, support and service security. Published courier profiles can display business contact details and coverage in the public directory.

Matched independent couriers can receive your cargo request's route, cargo description, timing and contact details so they can respond. If you choose to call or email a courier or customer, the communication uses your selected phone or email service. Information already received by an independent courier is not remotely erased by deleting your ShipIt account.

Service providers process information to host and operate ShipIt, including Fly.io hosting and Apple Maps on iPhone. Anyone with a tracking link or token may be able to view the delivery information available through it. Share tracking references deliberately.

Requests to the support website generate technical access logs that can include an IP address, page or query, browser information and referring page. Fly.io states that its standard application logs are searchable for seven days. This is separate from account records and protected backups; copies handled separately may have different retention.

Public business directory

Versions with a separate business directory can display business names, localities and websites from licensed public datasets. These listings are labeled unclaimed. They do not establish that the business has joined ShipIt, has been verified, is available or accepts bookings through ShipIt. Source attribution, license text and notices are available with the listing. An office location, when reviewed and displayed, is not a live driver location or proof of service coverage.

Opening a listed business website uses your browser and that site's privacy practices. ShipIt does not attach your private cargo or contact details to that link or send cargo requests to unclaimed businesses. Contact support to request correction or removal of a directory listing.

If you request to claim a listing, ShipIt can store the account association and verification or review references needed to assess the claim. Ownership review is separate from publication and availability. Deleting the associated account clears its private claim records and association; independently sourced business facts are handled separately through directory correction and removal.

Payments

This iPhone release does not offer purchases or subscriptions. New ShipIt subscription checkout is currently disabled. If a payment-related support matter involves Stripe, Stripe handles its payment records under its own policies. ShipIt does not collect or store full payment-card numbers in the app.

Retention and deletion

Operational account, profile and request records are kept until removed through account deletion or verified manual handling; there is no general automatic expiry for those records. Eligible account deletion removes the account and its owned courier profiles and requests from the live service. It also removes the account's Saved Couriers preferences; deleting a courier account removes references to its courier profiles from other accounts' saved lists. In versions with safety tools, associated reports, blocks and restriction records are also removed from the live account store. Limited transaction-status records for other participants or minimized payment/reconciliation records may remain. Unresolved billing records can require separate review before deletion.

Daily backup snapshots are configured for a five-day retention period. Protected release and recovery copies are also retained and currently have no automatic expiry. Deleting live account data does not immediately erase every backup copy. Historical requests submitted without an account are not automatically associated with a later account or deleted by that account's removal.

For account or data-removal requests, use the deletion instructions or email sb@renewablepowergrid.com. Contact support about records requiring separate ownership verification.

Security

ShipIt uses safeguards for information it controls, but no system guarantees complete security. Do not send passwords, payment-card numbers or identity-document images to support.