Support

For help with ShipIt Courier Network, contact Sevens Couriers Inc at sb@renewablepowergrid.com.

Include your app version, whether you use Android or iPhone, the steps you tried, the error text, and a request reference if relevant. Include the account email only when needed to locate your account. Do not send passwords, full card numbers or identity-document images.

Using ShipIt

You can browse couriers without an account. Sign in to send a cargo request or manage a courier listing. A request helps you connect with a courier; it does not book a delivery. Agree pricing, availability and delivery terms directly with the courier.

Couriers submit profiles for review before publication. Profiles marked as samples are examples, not available providers. A request with no matching courier is not a confirmed delivery.

Sign-in help

The current iPhone app supports email/password sign-in. Google sign-in and password reset are not available in this iPhone release. Contact support if you cannot access your account. Do not send your password or create a replacement account expecting it to contain earlier requests.

Reports and blocks

Where safety tools are available, open a courier listing or a matched incoming request and choose Report a concern or the block control. Reporting does not automatically block someone. To remove your own block, open your account and choose Manage blocked accounts, then confirm the unblock.

Blocks limit future matching and access to counterpart content within signed-in ShipIt accounts. They cannot recall information already received, stop contact through other services, or hide public business information from someone browsing while signed out. Contact support about safety concerns, restricted-account access or ongoing delivery obligations. ShipIt is not an emergency service. If someone is in immediate danger, contact the appropriate local emergency service.

Saved data and deletion

See the data deletion instructions to delete an eligible account, request manual help or clear iPhone guest drafts. Deleting the app alone may not clear iPhone Keychain information.

Privacy

Read the privacy policy for the information ShipIt uses, sharing with matched couriers and backup retention.